Cookie Policy
Last updated: December 2024
What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners about how users interact with their sites.
responluna uses cookies and similar technologies to enhance your browsing experience, provide personalised content, and analyse website traffic. This Cookie Policy explains how we use these technologies and how you can manage your preferences.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms.
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve our website's performance and user experience.
Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences, language settings, and previous interactions with our website.
Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may be set by us or third-party advertising partners.
Detailed Cookie Information
The following table provides detailed information about the specific cookies used on our website:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| cookie_consent | Stores your cookie consent preferences | 1 year | Necessary |
| session_id | Maintains your session during website visit | Session | Necessary |
| _ga | Google Analytics - distinguishes users | 2 years | Analytics |
| _ga_* | Google Analytics - session data | 2 years | Analytics |
| user_preferences | Remembers your website preferences | 6 months | Functional |
| language_pref | Stores your language preference | 1 year | Functional |
| marketing_consent | Tracks marketing cookie consent | 1 year | Marketing |
Third-Party Cookies
Our website may contain content from third-party services that set their own cookies. These include:
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about website usage, which helps us improve our services. The data collected is anonymised and aggregated.
For more information about Google Analytics cookies, visit: Google Analytics Cookie Usage
Social Media Plugins
If you interact with social media content on our website, the respective social media platforms may set cookies. We do not control these cookies, and you should check the privacy policies of these platforms for more information.
Payment Processors
When processing payments, our payment service providers may set cookies to ensure secure transactions. These cookies are necessary for payment processing and fraud prevention.
How to Manage Cookies
You have several options for managing cookies on our website:
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customise your cookie preferences by category
Browser Settings
You can also manage cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block cookies from specific websites
- Block all cookies (though this may affect website functionality)
- Set preferences for first-party and third-party cookies
Browser-Specific Instructions
Popular browsers provide the following cookie management options:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Impact of Disabling Cookies
Disabling certain types of cookies may affect your experience on our website:
Necessary Cookies
Disabling necessary cookies may prevent the website from functioning properly. You may experience issues with:
- Making reservations or completing forms
- Maintaining your session during your visit
- Accessing secure areas of the website
Analytics Cookies
Disabling analytics cookies won't affect your browsing experience, but it will prevent us from understanding how you use our website, which may limit our ability to improve our services.
Functional Cookies
Without functional cookies, you may need to re-enter your preferences each time you visit, and some features may not work as expected.
Marketing Cookies
Disabling marketing cookies means you may see less relevant advertisements and promotional content.
Data Protection and Privacy
Our use of cookies is governed by our Privacy Policy and complies with applicable data protection laws, including GDPR. Key principles include:
- Consent: We obtain your consent before setting non-essential cookies
- Transparency: We clearly explain what cookies we use and why
- Control: You can withdraw consent and manage preferences at any time
- Purpose Limitation: Cookies are only used for their stated purposes
- Data Minimisation: We only collect necessary cookie data
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our cookie usage or legal requirements. When we make significant changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you through our website or email
- Request renewed consent where required by law
We recommend reviewing this Cookie Policy periodically to stay informed about our cookie practices.
Contact Information
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
responluna B.V.
Beukenlaan 22, 1351 LT Almere, Flevoland, Netherlands
Email: privacy@responluna.top
Phone: +31 402391436
For more information about our data processing practices, please see our Privacy Policy.